Contact

+32488451515

Customer support
Mon - Sat: 8:00 – 21:00

info@edautomoto.com

24/7 customer support
General questions

3990 Peer, Belgium

Main office location

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Frequent questions

Purchasing through us ensures a reliable process, access to a wide selection of cars in the USA, competitive prices, and support from the search phase to the vehicle registration. Moreover, we continuously expand our list of suppliers and auctions, offering not only „Copart” and „IAAI” but also other trusted sources, providing you with even more options.

It’s important to know the car’s history, condition, transportation costs, and the terms of our services. We will help you assess all the details to make the best decision.

First, get in touch with us and tell us about your preferences – brand, model, budget – and we will start the search and provide you with suitable options.

The advance is necessary to cover the possible penalty for the auction in case you decide to cancel the car purchase – this penalty is around 1000 USD, which is why we request this amount as an advance.

We mostly work with reliable insurance company auctions, such as „Copart” and „IAAI,” but we can also offer healthy cars through „Manheim” and other sellers’ auctions. We will recommend the best options based on your needs and budget.

The final price includes the car purchase price, transportation costs, customs fees, our intermediary fee – you can easily calculate everything using our calculator.

The payment is usually due within three days, including the purchase day. If the payment is delayed, late fees will begin to accrue. All additional costs incurred due to the client’s fault must be covered by the client.

Transportation usually takes from 4 to 12 weeks, depending on the route, customs procedures, and other factors. You will receive real-time updates about your car’s journey.

We will provide you with a tracking number, allowing you to see the real-time location of your car.

Yes, we will provide all available information – photos, descriptions, or even videos – so you can assess the condition of the car.

Of course, we can examine multiple options simultaneously to find the best car for you, based on your budget and preferences.

We will inform you about the arrival and help with the pickup, customs procedures – we will take care of everything for you.

The most important document is the car’s title, which we will verify to ensure it is suitable for registration. We will also provide other required documents, such as the purchase agreement, transportation papers, and customs declarations, and advise you on how to prepare for registration.

We can assist you throughout the entire process – from preparing the documents to technical inspection and registration at „Regitra,” ensuring everything runs smoothly and quickly.

The contract ensures clear terms for both parties – prices, deadlines, responsibilities, and the scope of services – to make the process transparent and reliable.